Jun 2021–May 2026
Built Heroku's credential and authorization management system. Designed the service layer for a new data synchronization platform. Drove improvements to on-call processes and operational reliability.
Work
Thirteen years across payments, financial services, and cloud infrastructure — building large-scale, high-reliability systems in regulated, multi-stakeholder environments. Before that, automotive enterprise IT and open-source licensing.
Apr 2019–Jun 2021
Built an internal underwriting and portfolio-management system for Commercial Banking. Worked across product, business, and engineering teams in a heavily regulated environment.
Apr 2016–Mar 2019
Shipped payment processing features. Organized an internal engineering conference (~200 attendees). Mentored a cohort of software development apprentices.
Jul 2013–Mar 2016
Developed new features for Clarity Connect, a contact-center product built on Microsoft Skype for Business.
2010–2013
The engineering voice on a team of attorneys handling IT contracts and software licensing. Earlier, summer internships in Windows Server engineering and internal tooling.